A CRM that fits how your business actually works.
Whether you sell property, run clinics, manage a dealer network or provide services, we set up the right CRM, either custom-built or on Microsoft Dynamics 365, so every lead, customer and follow-up is in one place.
- Custom or Dynamics 365, we'll advise honestly
- Data migrated from spreadsheets or old CRMs
- WhatsApp, email and phone in one view
Problems we solve
Leads sit in spreadsheets, inboxes and WhatsApp chats, and some are never followed up.
Every enquiry lands in one CRM automatically, is assigned to the right person and gets reminders until it's closed.
Managers can't see the pipeline without asking everyone for updates.
Live dashboards show pipeline, conversion and team performance at any time.
Off-the-shelf CRMs force you into a process that doesn't fit.
We configure or build the CRM around your stages, fields and approvals, not the other way round.
CRM Solutions for Any Business: what's included
Sales pipeline
Your own stages, deal values, probabilities and a clear view of what needs attention today.
WhatsApp, email & calls
Conversations from every channel logged against the customer automatically.
Customer 360
Contacts, history, documents, invoices and support tickets on one screen.
Service & support
Ticketing, SLAs and a customer portal so nothing slips through after the sale.
AI built in
Lead scoring, email drafting, call summaries and next-best-action suggestions.
Mobile for field teams
Sales and service staff update the CRM from their phones, even offline.
See what your CRM could look like.
Choose your type of business. We'll show a starting pipeline, the modules you'd likely need, and which platform we'd suggest.
- Property inventory
- Site-visit scheduling
- Broker commissions
- Payment milestones
- WhatsApp follow-ups
- AI lead scoring
- Dashboards
For a smaller team with a specific process, a custom CRM avoids per-user licence fees and fits exactly.
| Custom CRM | Dynamics 365 | |
|---|---|---|
| Best for | Unique processes, simple tools, no licence fees | Growing teams, Microsoft 365 users, standard sales & service |
| Licence cost | None, you own it | Per user, per month (Microsoft) |
| Time to go live | 6–12 weeks | 4–10 weeks |
| Flexibility | Unlimited, built around you | High, within the platform |
| Microsoft 365 / Teams / Outlook | Via integration | Built in |
| AI features | Custom-built for your needs | Copilot plus custom AI |
| Built & supported by Kexlin | ||
| Vendor lock-in | None | Microsoft platform |
Hand us the whole project, or add our engineers to your team.
Project delivery
Give us the problem. Our in-house team in Hyderabad handles design, development, testing and launch, and we stay accountable for the result.
- A project manager is your single point of contact
- Fixed price or milestone billing
- Weekly demos so you see progress early
- Support and maintenance after launch
Technologies we use
- Dynamics 365 Sales
- Dynamics 365 Customer Service
- Power Apps
- Next.js
- Node.js
- PostgreSQL
- WhatsApp Business API
From first call to working software.
The same steps whether we're building a whole product for you or adding engineers to your team.
Start with a call- 130 minutes
Discovery call
We talk through what you're building, your current setup and where you need help. No sales script.
- 2Within 48 hours
Proposal & profiles
You get a written plan or the CVs of engineers who fit, with a clear estimate of cost and timeline.
- 32-week sprints
Design & build
Working software every two weeks, with demos so you see progress and can change direction early.
- 4Ongoing
Launch & support
We go live together, then maintain, monitor and improve. Scale the team up or down with 30 days' notice.
Related case studies
Should we build a custom CRM or use Dynamics 365?
Dynamics 365 is best when you want a proven platform, Microsoft 365 integration and many standard features. A custom CRM is better when your process is unusual, you want no per-user licence fees, or you need a very simple tool. We'll recommend honestly after a short call.
Can you move our data from Excel or another CRM?
Yes. We migrate contacts, deals, history and documents from spreadsheets, Zoho, HubSpot, Salesforce or older systems, and clean duplicates along the way.
How long does it take?
A focused CRM for one team usually goes live in 4–6 weeks. Larger rollouts with integrations take 8–12 weeks, delivered in stages.
Do you provide training and support?
Yes. We train your team, provide guides, and offer monthly support plans for changes and new features.
Often combined with
AI & Business Automation
We find the repetitive work slowing your team down (data entry, document checks, follow-ups, reporting) and automate it with AI assistants and workflows built into the tools you already use.
Learn moreMicrosoft Dynamics 365
From a first rollout to fixing an implementation that isn't working, our Dynamics 365 and Power Platform specialists set it up around your processes and connect it to the rest of your systems.
Learn moreCustom Software Development
Customer portals, internal tools, marketplaces, SaaS products and mobile apps, designed, built and maintained by our in-house team, or by our engineers working inside yours.
Learn moreTell us what you're building.
A 30-minute call with a senior engineer, not a salesperson. You'll leave with a clear view of scope, team and cost, whether or not we end up working together.